Terms of Service

These terms apply to netspokn.com, the former scenarionotes.com domain, the Scenario mobile app, the signed-in web workspace, and related account, support, and subscription services. Scenario is operated by Youkho Corp, the app provider and seller identified for Scenario in the App Store. In these terms, “Scenario,” “we,” and “us” refer to Youkho Corp and the Scenario services it operates.

By creating an account, using Scenario, purchasing a subscription, or purchasing Scenario Credits, you agree to these terms. You must be at least 13 years old. If you are under the age of legal majority where you live, you may use Scenario only with the permission of a parent or legal guardian who has reviewed and agreed to these terms for you.

Do not create or use an account if you are under 13. A parent or legal guardian must also authorize any paid subscription or Scenario Credit purchase made by or for a person under the age of legal majority.

You must use an email address you control and complete the required email verification to create or recover an account. You are responsible for protecting access to that email account and for activity under your Scenario account. Tell us promptly if you believe someone has accessed it without permission.

We may suspend or restrict access when reasonably necessary for security, suspected fraud, nonpayment, abuse, or legal compliance.

Scenario may ask you to select a broad age range so it can apply the correct eligibility and privacy settings. You must provide an accurate selection. We do not ask for your date of birth for this purpose.

We grant you a limited, personal, nonexclusive, nontransferable, revocable license to use Scenario for your own lawful purposes while you comply with these terms.

You may not interfere with the service, bypass access or security controls, use Scenario to violate another person's rights, submit unlawful or malicious content, reverse engineer the service except where applicable law permits it, resell access without permission, or use automated methods to overload or abuse the service.

You keep ownership of notes and other content you enter. You give us a limited right to store, synchronize, process, and transmit that content only as needed to provide features you use, protect the service, provide support, and comply with law. You are responsible for having the right to submit the content.

When you are signed in, eligible notes and their organization are synchronized to your account-backed cloud partition. Signing in to the same account on another supported device can restore synchronized content. Device-only media, drawings, local file references, and unsupported attachments may not be part of that backup and may not restore.

Keep an independent copy of anything you cannot afford to lose. No online or local storage system can guarantee that data will never be unavailable.

Notes are private by default. If you choose to share or publish a note, Scenario, profile, comment, or other content, you authorize us to make that content available to the audience you selected and to operate the related sharing feature.

You remain responsible for shared content and must respect privacy, intellectual-property, and other rights. We may remove or restrict content that violates these terms, creates risk, or must be addressed by law.

Teen accounts receive privacy-protective defaults. Sharing or publishing still requires an intentional action, and you should not post personal information that could put you or someone else at risk.

Scenario uses generative AI to organize user-selected context and explore possible paths. AI-generated facts, transcriptions, summaries, scenarios, estimates, and suggestions may be incomplete, inaccurate, or unsuitable for your situation.

Scenario does not provide legal, medical, financial, mental-health, or other professional advice and does not predict the future. Review outputs and consult a qualified professional when appropriate. You remain responsible for your decisions and actions.

Scenario may offer a free allowance and a paid Scenario Pro membership. The current U.S. list prices are $6.99 per month or $59.99 per year, plus applicable tax. The exact localized price, billing period, included features, and any offer eligibility are shown before you confirm a purchase.

Eligible new monthly subscribers may receive a three-day introductory trial. The annual plan does not include an introductory trial. Apple or Stripe, as applicable, determines or enforces the offer shown at checkout.

If the subscriber is under the age of legal majority, a parent or legal guardian must review and authorize the purchase before checkout.

Supported web purchases are processed by Stripe. App Store purchases are processed by Apple. Except for an eligible trial, payment is charged when you confirm. Paid subscriptions renew automatically for the selected billing period until canceled.

Cancel through the provider where you subscribed. For an App Store subscription, cancel in your Apple Account subscription settings at least 24 hours before the current period ends. For a supported web subscription, use the Stripe management link available from Scenario. Cancellation stops future renewal and normally leaves access active through the paid period shown by the provider.

Scenario Credits (“Credits”) are closed-loop service units used only for eligible model-powered features provided directly by Youkho Corp through Scenario. Credits may be used only by the Scenario account that purchased or received them. They cannot be sold, gifted, transferred between accounts, used to pay another person or business, placed in a digital wallet, or redeemed for cash, except where applicable law requires otherwise. Credits are not a bank account, deposit, payment instrument, or currency.

The current U.S. packs are 500 Credits for $5, 1,000 Credits for $10, and 2,000 Credits for $20. This equals one Credit per U.S. cent of the pack price before any applicable tax; that purchase rate does not give Credits a cash-redemption value. The exact pack, price, currency, and any tax are shown before purchase. Taxes do not purchase additional Credits. Scenario may limit an account to 10,000 Credits.

A Credit purchase is a one-time purchase and does not renew automatically. Scenario determines how many Credits an eligible action uses, and current rates are shown in the product. Unless stated otherwise, Credits are deducted only when the requested action completes. Pack-price changes apply only to future purchases. Changes to action costs may apply to an existing balance after their effective date, but do not change deductions already completed. We will provide notice of material changes when required by law.

Purchased Credits do not expire while the purchasing account remains open, and no inactivity fee applies. Promotional or complimentary Credits may expire if an expiration date is clearly disclosed when they are granted.

Except where applicable law provides otherwise, Credit purchases are final after the Credits are delivered. Contact hello@scenarionotes.com about a duplicate charge, billing error, or refund request. Any approved refund may be limited to unused purchased Credits, will be returned to the original payment method where possible, and removes the corresponding Credits. Promotional Credits have no refund value. If a payment is refunded, reversed, or disputed after its Credits have been used, the account balance may become negative. Future Credits first offset that negative balance, and we may restrict Credit-funded features until it is resolved.

Before requesting account deletion, use any remaining purchased Credits or contact support about an eligible refund. We may ask you to resolve unused Credits before an in-product deletion request is completed; this does not limit an account-deletion right required by law. Credits cannot be transferred to another account. We may retain transaction records as described in “Local data, account deletion, and subscriptions.”

Credits are separate from Scenario Pro. Buying Credits does not provide Scenario Pro, and purchasing or canceling Scenario Pro does not purchase, refund, or expire Credits unless a specific offer expressly says otherwise. These Credit terms are part of the Scenario Terms of Service. If these Credit terms conflict with a more general provision, these Credit terms control only for Credits.

Apple decides App Store refund eligibility under its policies and applicable law; requests can be made at reportaproblem.apple.com. For a Stripe purchase, contact hello@scenarionotes.com for billing help. Refund rights may vary by country or region, and rights that cannot lawfully be excluded remain unchanged.

A provider or Scenario may change a future subscription price with the notice or consent required by that provider and applicable law. You may cancel before the new price takes effect.

“Delete all local data” removes Scenario data stored on that device. It does not delete your account, remove an account-backed cloud copy, cancel a subscription, or automatically remove content you chose to share.

Scenario account deletion removes the account's private sync partition and identity and access mappings, subject to limited records we may retain for transactions, taxes, chargebacks, trial enforcement, security, fraud prevention, disputes, and legal compliance. Make supported shared content private first if you want its active public copy removed.

Account deletion does not cancel an Apple or Stripe subscription and does not itself create a refund. Cancel through the provider where you subscribed if you do not want future renewal.

We may add, change, limit, suspend, or discontinue features and may impose reasonable usage limits. We do not guarantee that Scenario, AI processing, synchronization, or third-party billing services will always be uninterrupted, error-free, or available on every device.

Website examples and product descriptions explain intended capabilities; they are not a promise that every feature will be available forever or achieve a particular result.

Except for your content and third-party materials, Scenario's software, original design, branding, text, and other service materials belong to Youkho Corp or its licensors. These terms do not transfer those rights to you. You may not copy, publish, modify, or commercially exploit them except as law permits or we agree in writing.

Scenario uses or links to services operated by others, including Apple, Google, Stripe, OpenAI, and PostHog. Their services may be governed by their own terms and policies. We are not responsible for third-party content, decisions, availability, or practices outside our reasonable control.

Scenario, the website, AI output, and related services are provided on an “as available” basis. To the fullest extent permitted by law, we disclaim implied warranties relating to uninterrupted availability, accuracy, merchantability, fitness for a particular purpose, and noninfringement. Nothing in these terms limits warranties or consumer rights that cannot lawfully be excluded.

To the fullest extent permitted by applicable law, Youkho Corp will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, data, goodwill, or opportunities, arising from your use of or inability to use Scenario. Nothing in these terms excludes liability that cannot lawfully be limited.

We may update these terms as Scenario evolves. The updated date on this page shows the latest revision. When a material change requires additional notice, we will provide it through an appropriate product or account channel.

Questions about these terms may be sent to hello@scenarionotes.com.